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Frequently Asked Questions

What are the minimum system requirements for running SMS Studio?

The minimum system requirements are:
- Windows 98 / ME / 2000 / XP / Server 2003
- 600 MHz Pentium II CPU
- 64 MB RAM
- 20 MB free HD space

Are there any special/recommended hardware and software requirements?

No. SMS Studio does not require any special hardware or software. However, quality power supply and reliable motherboard are recommended if you plan to run SMS Studio 24/7.

How many messages can SMS Studio receive and process per second?

SMS Studio is high-speed application capable of processing more than 1,000 messages per second even on an average computer. Note that SMS Studio is much faster than many SMS centers or gateways, so the real speed will solely depend on the limits imposed by your SMS provider.

Has SMS Studio any limitations regarding the number of connections, services, messages, contacts, filters, voting answers, routing rules, etc?

No. SMS Studio does not have any limitations on the number of items it can handle.

Is it possible to connect SMS Studio to multiple SMS centers (different wireless carriers) at the same time?

Yes, there are no limits on the number of SMS entities (SMS centers or gateways, mobile phones, SMS HTTP servers, etc.) that can be connected at the same time.

Can I run multiple SMS service at the same time?

Yes, SMS Studio can run any number of services at the same time. You should use filtering options to dispatch incoming messages to appropriate services.

What are the typical message sending and receiving rates when using GSM phone or modem device?

The message sending and receiving rates depend on the network conditions, the model of the GSM device, and the length of the text being sent. Typical sending rate is 10-30 messages per minute (2-6 seconds per message), while typical receiving rate is 20-60 messages per minute (1-3 seconds per message).

Is my phone model supported by SMS Studio?

SMS Studio supports almost all GSM modems, terminals, mobile phones and other GSM devices through the standard GSM AT interface. Additionally, almost all models of Nokia mobile phones are supported through the Nokia FBUS protocol.

Can I use USB, Bluetooth and IrDA to connect my phone or modem with SMS Studio?

Yes. When you install a driver for your device, a new virtual COM port will be created. You can use the COM Port Scanner utility available on our download page to locate the COM port.

What is FBUS?

FBUS is Nokia specific protocol for communication between handset and computer over serial connection. SMS Studio is capable of communicating with a large number of Nokia phone models by using this protocol. This is useful for connecting Nokia phones which do not have a built-in modem with GSM AT support.

Does SMS Studio delete received messages from the SIM card/phone memory?

Yes, by default messages are automatically deleted from the phone inbox upon receiving. If necessary, you can change this behavior in the Edit Serial Connection dialog.

Will I loose my SIM card account information if I change the COM port or the phone where my SIM card is inserted?

No. SMS Studio detects the SIM card using its IMSI or mobile subscriber number and employs appropriate account no matter how the SIM card is connected. In rare cases when it is not possible to obtain neither IMSI nor mobile subscriber number, the account is identified by the phone IMEI number.

How can I turn off incoming calls on my phone?

Depending on your phone model the options for turning off incoming calls may be found in the call, phone or security menu under the names Restrict calls - All incoming, Call barring service - Incoming calls or similar. Note that this is the network service, so we suggest you to contact your network operator for more details.

Why am I getting the Empty SIM Card phone number warning when I connect my phone?

SMS Studio identifies SIM cards on Nokia Type 1 phones by using the phone number of the SIM card (i.e. the mobile subscriber phone number). You should use your phone to set this phone number, or, if your phone does not have options for this, then you can use ChangePhoneNumber utility available on our download page.

What versions of SMPP protocol are supported by SMS Studio?

SMS Studio supports v3.3, v3.4 and v5.0 versions of SMPP protocol.

What is CSP?

CSP is a short message protocol designed by CodeSegment for exchanging short messages between CodeSegment applications.

What is the difference between SMPP and SMPP Server account/connection types?

SMPP account is used for connecting SMS Studio, as a client, to other SMS entities (SMS centers or gateways) through SMPP protocol. On the other hand, SMPP Server account is used to accept connections from other client applications through SMPP, thus enabling SMS Studio to run as an SMS gateway.

What database systems are supported by SMS Studio?

SMS Studio uses ODBC interface to access databases. Therefore, all database systems with ODBC drivers are supported, including, but not limited to, Microsoft Access, MySQL, Microsoft SQL Server, etc.

Can I prevent unauthorized access to the connections and accounts settings?

Yes. By using Tools - Protect option in the Connections window you can protect or unprotect existing connections and accounts. While in protected mode, the user can use existing connections and accounts, but cannot create new, nor view, modify or delete existing ones. Note that, in protected mode, serial connection will be able to connect to any of the existing SIM card accounts.

What would be a recommended way of organizing my SMS Studio files?

In order to make it more easy for the backup, upgrade and reinstallation purposes, and also to protect your files from system crashes or virus attacks, we would recommend that you follow these guidelines. Install SMS Studio in your default Program Files folder (e.g. C:\Program Files\CodeSegment\SMS Studio). Your SMS Studio files should be stored on a non-system drive (e.g. D:\SMS Studio). Use Tools - Options dialog - Advanced tab - Application - Store folder option to set the SMS Studio's store folder. Create a folder within the store folder for your services (e.g. D:\SMS Studio\Services). You can also keep the SMS Studio setup and other related files in the separate folder (e.g. D:\SMS Studio\Install).

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