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We provide full technical support for our customers online or via email. If you have any problems using our products, send an email to support@codesegment.com. We typically respond within a few hours (one business day at most).

Please include the following information:

1. Your name, company and Customer ID
2. The product name, version number and Product ID
3. Operating system and hardware related information
4. Full description of the problem, error message and the steps leading up to it
5. Any other information you think may be helpful

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