• SMS Info
SMS Chat Center service enables you to run an SMS version of a telephone call center service where remote agents communicate with users.
A specialized Chat Agent application is used to enable agents to connect with the Chat Center server and operate the chat.
Typical examples of SMS Chat Center service are:
SMS Chat Center uses an advanced algorithm, which takes into account previous communication, to resolve the agent to whom each incoming message will be forwarded.
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Last update: January 9, 2020